Versand

Shipping 

Your merchandise order will ship within 3-7 business days from our distribution center in Milwaukee, WI. USPS Priority delivery is an additional 1-4 business days in transit from the ship date.  Saturday and Sunday are not recognized as business days.  All orders will receive an email with tracking information when the order is shipped. 

The Bucks Pro Shop is not responsible for lost, damaged or stolen items. Please understand, we cannot refund items that have a tracking number and show as delivered, nor can we refund anything that is lost by USPS or UPS. 

We are unable to file claims on “delivered” shipments. Therefore, you would need to file a claim with the carrier of your order (USPS if domestic, UPS if international). Links to file claims with each carrier are below, please contact Support@Shop.Bucks.com if additional information for the claim is required.  

USPS:  https://www.usps.com/help/claims.htm 

UPS:  https://www.ups.com/us/en/help-center/claims-support.page 

 

International Shipping Policy 

International orders are processed once a week and will ship via UPS Mail Innovations. Upon completion of your order, your credit card will be charged for the entire purchase. We will ship the goods to the UPS distribution facility where they will process the order and transport the goods to your local postal service for delivery. 

Please Note: Orders are shipped Delivery Duties Unpaid. This indicates that the recipient of the mail piece is responsible for paying any VAT/GST or duties assessed on the mail piece. The in-country postal authority will leave notification if a VAT/GST or duty will need to be paid. The recipient will need to refer to the alternative tracking number as the reference number when contacting their local postal authority. Should the customer choose to abandon their package at customs, Shop.Bucks.com will not assume responsibility for return shipping costs or be able to provide refunds to the customer. 

We do not ship orders to freight forwarding addresses. 

Free shipping offers are not valid on international orders. 

Customized Jerseys 

• Please allow 1-2 weeks for production and shipping of customized game jerseys. This includes time to process, customize and ship your officially licensed customized jersey. 

• Shipping costs will be reflected on the checkout page. 

• Your credit card will be charged the full amount at time of purchase. 

• Please review the Size Chart to ensure a proper fit. 

• All sales are final for Customized Jerseys. No returns will be accepted. 

 Drop Ship 

Some items from the following brands will ship directly from the vendor and may take 7-14 days to arrive.  These items may incur an additional shipping charge. This is noted on the product detail page for these items. 

• Highland Mint 

• Phenom Gallery 

• iSlide